Help Center

Frequently Asked Questions

Quick answers to questions you may have

Showing 14 questions

Creating an account is simple! Click the 'Register' button in the top right corner, fill in your first name, last name, email, and create a secure password. You'll receive a verification email - click the link to activate your account and you're all set!

Yes! Creating an account, browsing events, and joining events is completely free. We believe in making meaningful connections accessible to everyone. Some premium features may be available in the future, but core functionality will always remain free.

We use smart location detection to show you events in your area. The platform automatically detects your location and displays events within a 25km radius. You can easily adjust this range using the location filters on the events page, or manually search for events in specific locations.

Log in to your account, navigate to your Dashboard, and click 'Create Event'. Fill in the event details including title, description, date, time, location, and category. You can also set a maximum number of attendees. Once you submit, your event goes live immediately and appears in the events feed!

Absolutely! Go to your Dashboard and select 'My Events'. You'll see all events you've created. Click on any event to edit details or cancel it. If you cancel, all enrolled participants will be notified automatically.

Browse the events page, use filters to find events that match your interests, and click on any event card to view full details. Click the 'Join Event' button to enroll. You'll receive a confirmation and any updates from the event organizer.

Yes! You can unenroll from events at any time. Go to your Dashboard and select 'Enrolled Events', or visit the event page and click 'Leave Event'. The organizer will be notified of your cancellation.

Go to your Dashboard and click 'Edit Profile'. You can update your name, email, profile picture, bio, and interests. Make sure to save your changes before leaving the page. Your updated information will be visible to other users when they view your events.

Yes! We take security seriously. We use industry-standard encryption, secure authentication, and never share your personal data with third parties without your consent. Your email is never publicly displayed, and you control what information is visible on your profile.

If you wish to delete your account, please contact our support team at info@findyourfellow.app with your account details. We'll process your request within 48 hours. Please note that this action is permanent and all your data will be removed.

Categories help you find events that match your interests. We have categories like Sports & Fitness, Arts & Culture, Technology, Food & Drink, Education, and many more. You can filter events by category to discover activities you're passionate about.

Currently, direct messaging is not available, but you can view other attendees' profiles when you're enrolled in the same event. We're working on adding communication features to enhance community interaction!

You must be at least 16 years old to create an account and use Find Your Fellow. This policy ensures age-appropriate participation and compliance with legal requirements. Users under 16 are not permitted to register or attend events.

No. Find Your Fellow is ONLY a mediator platform connecting people with similar interests. We are NOT responsible for anything that happens during events. Your safety and security are YOUR responsibility. Always meet in public places, inform someone about your plans, and take necessary precautions when meeting new people. Exercise good judgment and trust your instincts.

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